Before You Spend Another Dollar on Vendor AI
If you're a car dealer, there's a pretty good chance somebody has tried to sell you an AI solution in the last 30 days.
Probably more than one.
AI websites. AI lead handling. AI sales assistants. AI search optimization. AI this. AI that.
Some of it is genuinely useful. Some of it is probably ver...
Nov 02, 2026
All My Heroes Are Car Guys
Well, here we are. Number 50.
Fifty editions of me sharing observations, stories, occasional predictions, and whatever else has been rattling around in my head.
To those of you who've been reading along, whether from the beginning or just recently, thank you. I genuinely appreciate the time you ...
Oct 26, 2026
Mayberry Motors vs. Jetson Auto Mall
Somewhere between the handshake and the algorithm, we may have misplaced something.
There was a time when you could walk into a car dealership and smell the coffee before you opened the door.
Usually because the same pot had been sitting on the burner since 7 a.m.
There was probably a cigarette ...
Oct 20, 2026
The Real ROI Is Risk of Invisibility
We've spent a fortune learning how to measure the customers who find us. What about the ones who never do?
I remember when an internet lead was something to get excited about.
Somebody had been looking at your inventory, found a vehicle they liked, and actually raised their hand.
Holy shit. A cu...
Oct 12, 2026
You Forgot Most of What Made You Good at This
I’ve been thinking about something strange that happens with experience.
Get really good at something and eventually you stop knowing exactly how you know what you know.
You see a situation and something bothers you.
Someone presents an opportunity and you’re interested before everyone else is.
...
Oct 06, 2026
What Happens When Everybody Does Everything Right?
There are people I’ve followed online for so long that I feel like I know them.
Which is kind of weird when you think about it.
Brian Benstock is one.
Brian Kramer is another.
Mike Cavanaugh too.
All car guys.
All people I’ve followed for years.
And although we’ve crossed paths on Linkedin, no...
Sep 29, 2026
The F-150 XLT Was Still an F-150 XLT
For a long time in the car business, you could appraise a used vehicle without getting out of your chair. And somehow that became completely normal.
VIN.
Mileage.
Run it through vAuto.
Look at the market.
Does it fit the percentage?
Buy it.
The fucking thing could smell like a family of raccoo...
Sep 21, 2026
I Changed My Mind About What Comes Next
I changed my mind.
Not completely.
Actually, I’m still pretty convinced I was right about most of what I’ve been writing about for the last couple of years.
I just think I may have been putting too much importance on being right about what comes next.
I’ve written a lot about AI. Search. Recogni...
Sep 15, 2026
Built, Not Bought
Over the past few years I’ve been watching something shift beneath the surface of the car business, marketing, and discovery.
Dealers still think the game is attention first.
Traffic. Clicks. Leads. Conversions. Optimization.
But that is no longer where the real game begins.
Today, discovery is i...
Feb 17, 2026
I Went Quiet, Here’s Why
I wanted to share a quick note, because I’ve been quieter than usual.
That was intentional.
I’ve been building.
Over the last while, I’ve been paying close attention to how trust, visibility, and influence are changing … not in theory, but in real life, inside our industry and beyond it.
Somethin...
Jan 28, 2026
The Shift Nobody’s Talking About Yet
I’ve been in this industry for more than three decades, and every once in a long while there’s a moment where you can feel something shift before anyone is willing to admit it happened.
It’s never loud when it starts.
There’s no press release.
No panic.
No sudden disruption.
Just a subtle tight...
Oct 21, 2025
The Boy by the Creek
I know this isn’t the kind of piece you usually get from me.
But something happened this week that stopped me in my tracks.
A man…roughly my age, Gen X, battle-tested…called me out of the blue. Within ten seconds, he was crying. Not polite tears… the real kind. The kind that comes from somewhe...
Oct 07, 2025
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Patterns in Motion: Insights from a Life Spent Paying Attention